Bldg 1414 Arkansas Dr.

Joint Base Andrews, Maryland 20762

Room 4




Hours of Operation
Mon-Fri: 0730-1600

2nd & 4th Thursday of the month: ID Cards will Open at 0830


Closed on Weekends, AFDW Family Days and Holidays


ICE Comment


Retentions: Reenlistment, Extensions, & CSBs


For members who are seeking to reenlist, please log onto vMPF, "Self Service", "Retentions", then select "TRAC report" to start your reenlistment paperwork; after this is complete, please contact a retentions counselor at 858-1776, option 2 to start paperwork.


If our phone lines are busy, please call back or email your retentions counselor.

NOTE:  First term airmen can also see if they have an approved CJR under the “Retentions” option on vMPF. 

To reach the Retentions Team; please email 
USAF JB A-NAFW AFDW-STAFF Mailbox 11 FSS-FSMPD Career Dev Element or call 301-981-1776.
Extension Worksheet
Reenlistment Worksheet


Are you separating or retiring?  If so, log into your vMPF, select “Self Service” and from there follow the links to either Retirement or Separation (see below).  NOTE:  Most all retirement/separation actions are completed through your vMPF account and the customer will interact with AFPC directly.


Retirement Options:                                       
Request Retirement                                          
DD  Form 214 Worksheet

Separation Options:
DD Form 214 Worksheet
Initial Separation Briefing
Officer/Enlisted Voluntary Separation Tutorial
Voluntary Separation
Pre-Separation Order Worksheet


*** Physical Delivery of DD Form 214***

1. In an effort to minimize costs and utilize existing technology, effective 1 December 2013, the hard copy DD Form 214 (copies 1 and 4) will no longer be mailed out to members.  Since October 2010, separating or retiring individuals could electronically access and print their DD Form 214s. Eliminating the need of mailing paper copies reduces money spent on a redundant process.

2.   This policy affects those DD Form 214s that are accomplished at AFPC-Total Force Service Center (TFSC), Randolph Air Force Base only.  For those individuals who are on terminal leave before 1 December 2013, their hard copy DD Form 214s will still be mailed out.

3. During separation and retirement processing, members receive instructions on how to access, review and print their DD Form 214 as needed. Copies 1 and 4 are housed on the secure server in the vMPF for a period of 60 days past the official retirement/separation effective date.  After the 60 days, members are able to obtain copies from the eBenefits website

4. Members with an approved retirement or separation should retrieve a USERID and password allowing access to the AFPC Secure application.  This can be done while still on active-duty by using your CAC and either entering the AF Portal using the AFPC Secure link, or directly at  Once at the site, utilize the  "Update/Delete Password" tab to generate a new USERID/password.  While on terminal leave, the member will be able to access the worksheet and be able to retrieve their DD Form 214 when completed.

5. Those who are not able to use their CAC should contact the A1 Service Desk at 1-800-525-0102, (option "8") or dial DSN 665-5004 and they will provide assistance in obtaining a USERID/password.

6. AFPC point of contact is AFPC/DPSOR

Has AFPC sent you your official orders?  Then it is time to schedule a final out for your Retirement or Separation.  Members can schedule a final out appointment on either Monday, Wednesday or Friday through any relocations team member by calling 858-1776, option 2. After the appointment is scheduled, members will be sent an outlook calendar invite to remind them of their appointment.


REMINDER: Members must attend their out-processing in uniform.  Those members not in uniform will not be allowed to out-process.  No exceptions.

Outbound Assignments


Once you have received your official Assignment Notification email from AFPC, members MUST visit their vMPF account within 7 calendar days to review and complete the "Initial Assignment Briefing. Once complete, send "Page 8" of the "Initial Assignment Briefing" to your assignments counselor in order to
begin the paperwork required for processing your PCS orders. NOTE: Customers vOP checklist WILL NOT be loaded until you receive your orders.


For all vMPF related actions, visit your vMPF account, select “Self Service Actions” and select the “assignments link” for various information/required forms for your current/projected/future assignment. 


Assignment Information Available on vMPF.


Assignment Selection Information                              
Circuitous Travel 
CONUS Isolated Assignment Application                  
Dependents Remaining Overseas Application 
Designated Location Move Application (DLM)             
Early Return of Dependents Application (ERD) 
Exceptional Family Member Program Application         
High School Senior Assignment Deferment 
Home-Basing/Follow-On Assignment Application         
Humanitarian Assignment Application 
Initial Assignment Briefing                                              
Joint Spouse Application 
Out Processing                                                                  
Overseas Returnee Counseling 
Report Not Later Than Date (RNLTD) Change Request 
Sole Surviving Son or Daughter Assignment Restriction 
Withdraw/Cancel Voluntary Assignment Application/Assignment 

The 11 FSS provides an optional face-to-face initial assignment briefing for all members PCSing, to include members on Low-Cost/No Cost PCS on Tuesdays and Thursdays at 1300 (excluding Holidays, Training days, and Wing Family days). We also provide a mandatory mass out-processing briefing for all members PCSing every Monday, Wednesday, and Friday at 0900 (excluding Holidays and Wing Family days).

Members must contact their assignment counselor to be scheduled for respective appointments.


REMINDER: Members must attend their out-processing in uniform.  Those members not in uniform will not be allowed to out-process.  No exceptions.


To best serve our customers: the Assignments/Separation team also provides telecom out-processing by appointment for members who are OS or are geographically separated by two or more hours from Joint Base Andrews NAF Washington.


Active Duty Enlisted Quarterly Assignment Listing (EQUAL) Plus Listing Information


The EQUAL-Plus listings are updated on a weekly basis and are arranged by grade and AFSC. EQUAL-Plus was designed to supplement the Enlisted Quarterly Assignments Listing (EQUAL) by advertising special assignments (i.e., joint and departmental service requirements, special duties, and all chief master sergeant assignments). EQUAL-Plus displays upcoming requirements, any special qualifications a person needs to be eligible for selection, the available locations, reporting instructions, and points of contact for additional information.

EQUAL-Plus also advertises MAJCOM/AFPC controlled special duties (i.e., instructor duty, recruiting duty, duty with the Thunderbirds, postal duty, Air Staff/MAJCOM positions, defense attache duties around the world, etc), and short notice overseas assignments.


To apply for an EQUAL-Plus ad, log in to your AMS account.

To reach an Assignment Counselors; Please call 301-981-1776, Option 2, then Opt 4 or email:

USAF JB A-NAFW AFDW-STAFF Mailbox 11 FSS-FSMPD Career Dev Element



As Air Force members, it's important to keep your record accurate, especially if you're meeting a Selection (for officers) or Evaluation (for SNCOs) Board; and who knows your record better than you? If you find discrepancies in your Data Verification Brief (DVB) ensure you bring a source document to the MPS in order to have your records corrected.




For more information on the in-system supplemental process, visit myPERS at In-System Supplemental Information


To view the Promotion Eligibility Chart and find out when you are eligible for the next rank, click myPERS WAPS Eligibility Chart


For more information on Enlisted Promotions, to include WAPS testing, how to request your SNCO selection folder and BTZ information, visit the myPERS Promotions Home Page at myPERS Promotions Home Page and select the item you wish to read.




To receive the best and most up-to-date information, we recommend customers visit the myPERS Officer Home Page and select the item you wish to read. 


To reach the 11 FSS Promotions Team; Please call 858-1776, option 2 or email:

USAF JB A-NAFW AFDW-STAFF Mailbox 11 FSS-FSMPD Career Dev Element



To apply for a passport or visa, customers MUST have an appointment. Please call 301-981-1776 ahead of time to schedule an appointment. Please note, during the summer PCS cycle, appointment times fill up quickly. The 11 FSS does not create passports or Visa's and strictly follows the rules of the Department of State/Defense.


NOTE:  Passports take 6 - 8 weeks to process, with Visa's taking an additional 4 - 6 weeks to process.


Personnel and their families who do not apply with enough time to process Passports/Visas may be impacted and the departure delayed or terminated.

After you have been contacted that your Passport/Visa is ready for pick up, contact the Passport agent ahead of time to ensure they will be available. Non-passport agents are NOT authorized to release passports/visa's to personnel; therefore, it will save you time and effort if you contact the office ahead of time to ensure availability.

Due to manning for the Passport office, these appointment hours are necessary.  Please note Passport services are affected by the sequestration and furloughs and appointment times/services are limited during the furlough timeframe.  We apologize for any inconvenience this may cause.

Passport and Visa Application


Online Passport Application Instructions



Fitness Memo

Initial Assignment Briefing Video

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Final Out-Processing Video

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