EXCEPTIONAL FAMILY MEMBER PROGRAM
Joint Base Andrews Military & Family Support Center
Bldg 1191 Menoher Dr.
Joint Base Andrews, Maryland
Hours of Operation
Closed on Holidays and AFDW Family Days
The Exceptional Family Member Program (EFMP) is a Department of Defense program offered by all branches of the military. It is a mandatory enrollment program for all active duty Airmen who have a family member with an exceptional medical or educational need.
The program is comprised of three components: EFMP-Medical, EFMP-Assignments and EFMP-Family Support. All 3 work toward a common goal of providing comprehensive and coordinated support to families.
EFMP-Medical supports the EFMP through screening, enrollment and assignment coordination through the Family Member Travel Screening.
Please Note: The Family Member Travel Screening process has changed. Sponsors are now required to upload their PCS documentation via Q Base, our electronic database. Please register at https://www.afspecialneeds.af.mil. If your current passcode is AU/FT/WG then select Joint Base Andrews and if your passcode is BP/HH then select Joint Base Anacostia-Bolling. Once registered we will approve your access to get into QBASE. At this site you will be able to identify what is needed for your screening, upload your applications, check the status of your submitted application and more. Once your application is submitted we will contact the sponsor or adult family member if clarifications or additional details are needed. Please note for the following bases: Joint Base Pearl Harbor-Hickam, Joint Base Elmendorf Richardson and Eielson the AF form 1466 D (dental) is currently being waived and is not needed for this screen.
JBA EFMP-MEDICAL OFFICE:
Malcolm Grow Medical Clinic and Surgery Center
1058 W. Perimeter Rd, 1st Floor, Rm 1F22, JB Andrews
For enrollment/disenrollment or reassignment questions:
EFMP-Family Support is provided by Airman and Family Readiness Centers (A&FRC) or Military & Family Support Centers (M&FSC) EFMP-FS coordinators to all DoD ID cardholders assigned to the installation or located in the community. Our mission is to enhance the quality of life for EFMP families.
JBA EFMP-FAMILY SUPPORT OFFICE:
Military & Family Support Center
1191 Menoher Drive, JB Andrews
EFMP Family Support Coordinators: (301) 981-7087/7088/1967
Considers the medical and educational needs of the family when it has been determined that the required services are not available at the Airman’s current or projected assignment location.
JBA EFMP-ASSIGNMENTS OFFICE:
Military Personnel Flight
1414 Arkansas Dr., JB Andrews
Phone: (301) 981-1776
Classes and Events
Please check the FSS Homepage for classes and events.
Each branch of service has a different EFMP respite care program. The Air Force offers 40 hours a month of specialized in-home childcare for dependent children with a moderate to severe diagnosis, along with their siblings. Here is the process for enrolling in respite:
1. Must already be enrolled in EFMP and Q-coded. If not yet enrolled, contact EFMP-Medical at (240) 612-2480 to enroll.
*This must be complete prior to enrolling in the respite program.*
2. Have your child’s medical provider fill out the EFMP Respite Child Care Verification Statement.
3. Email the completed form to AFFCCSystem.Adminemail@example.com where you will be enrolled into the respite program and provided with a list of providers.
4. Interview and select a provider.
5. If you are assigned to an Air Force Base, contact the base Family Child Care (FCC) office to schedule and track hours. ForJoint Base Andrews, call (301) 981-2123. If assigned elsewhere, continue to coordinate through AFFCCSystem.Adminfirstname.lastname@example.org directly.
ADDITIONAL EFMP OFFICES
BY BRANCH OF SERVICE
AROUND THE NATIONAL CAPITAL REGION*
*Not a comprehensive list.
Feeling overwhelmed by COVID-19? You are not alone.
Military OneSource: 1-(800) 342-9647 https://www.militaryonesource.mil
Offers a wide range of individualized consultations, coaching and non-medical counseling for many aspects of military life wherever you are, worldwide.
Military & Family Support Center (M&FSC): (AKA Airman & Family Readiness, Fleet & Family or Army Community Services) Support includes: financial, deployment, relocation, transition, employment, voting, EFMP, information & referral and more.
Joint Base Andrews M&FSC: (301) 981-7087 Open 0730-1630 M-W & F and 0730-1200 Th
Or find your nearest center: https://installations.militaryonesource.mil
Military and Family Life Counselors (MFLC): Support for service members, families and survivors with non-medical face-to-face counseling on and off installation. Joint Base Andrews: (301) 232-8481/8465
Military/Veteran Crisis Line: Confidential 24/7 call 1-(800) 273-8255 text 838255 or chat. https://www.veteranscrisisline.net/get-help/military-crisis-line
National Resource Directory: Still not finding what you're looking for? Try https://nrd.gov
CDC “Manage Anxiety & Stress”
SAMHSA Disaster Distress Helpline (800) 985-5990 or text “TalkWithUs” to 66746
Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. https://www.samhsa.gov/find-help/disaster-distress-helpline/contact-us
Coping tips for traumatic events/disasters: www.samhsa.gov/find-help/disaster-distress-helpline/coping-tips
NAMI Free Support 24/7 Text NAMI to 741741
Resource Library https://www.nami.org/Find-Support/NAMI-HelpLine/NAMI-Resource-Library
COVID-19 Resources: https://www.nami.org/About-NAMI/NAMI-News/2020/NAMI-Updates-on-the-Coronavirus
Online support groups https://www.verywellmind.com/best-online-anxiety-support-groups-4692353
PARENT TRAINING CENTERS
Parent Training Centers perform a variety of direct services for children and youth with disabilities, families, professionals, and other organizations that support them. To find a Parent Training Center in any State: http://www.parentcenterhub.org/find-your-center/
Maryland Parent Training Center
The Parents' Place of Maryland (PPMD)
802 Cromwell Park Drive Suite Q
Glen Burnie, MD 21061
Virginia Parent Training Center
Parent Educational Advocacy Training Center (PEATC)
100 N. Washington Street, Suite 234
Falls Church, VA 22046
Washington DC Parent Training Center
Advocates for Justice & Education, INC
1200 G Street NW Suite 725
Child Find is a legal requirement that schools find all children who have disabilities and who may be entitled to special education services.
Maryland State Department of Education
Division of Special Education/Early Intervention Services
200 West Baltimore Street, 9th floor
Baltimore, Maryland 21201
Toll-Free Phone: 1-(800) 535-0182
Infant & Toddler Connection of Virginia
District of Columbia Public Schools
Early Stages Center
1125 New Jersey Avenue, NW
Washington, DC 20001
MILITARY LEGAL ASSISTANCE
Joint Base Andrews Legal Assistance
316th Wing Judge Advocate
1500 West Perimeter Road, Suite 2110
Joint Base Andrews, MD 20762
Air Force Legal Assistance
DISABILITY LAW CENTERS
Disability Rights Maryland
1500 Union Ave Suite 2000
Baltimore, MD 21211
Disability Law Center for Virginia
1910 Byrd Avenue, Suite 5
Richmond, VA 23230
Fax: (804) 662-7057
To find the MDLC equivalent in any state you can go to:
The ARC promotes and protects the human right of people with intellectual & developmental disabilities, along with providing resources and supports. http://thearc.org
FEDERAL & STATE RESOURCES
Social Security Administration
Medicaid is a federal and state program that helps with medical costs for some people with limited income and resources: www.medicaid.gov
Department of Rehabilitation Maryland
2301 Argonne Drive
Baltimore, MD 21218
Virginia Department for Aging and Rehabilitative Services
Division of Rehabilitative Services (DARS)
20 Ricketts Dr.
Winchester, VA 22601
Developmental Disabilities Administration
Low Intensity Support Services – grants to assist adults with developmental disabilities and families with a child with developmental disabilities in purchasing services and/or items to address needs.
Maryland Technology Assistance Program – helps families access assistive technologies such as wheelchairs, low vision aids, adapted telephones, ramps and other home modifications.
EFMP & Me is here to help you effectively navigate through the Department of Defense’s network of services and support for families with special needs: https://efmpandme.militaryonesource.mil/
Military Families Learning Network online professional development: https://militaryfamilieslearningnetwork.org/military-caregiving/
Wrightslaw Special Education Law & Advocacy website is designed to meet the needs of parents, educators, healthcare providers & advocates: https://www.wrightslaw.com/info/dod.index.htm
Sesame Street for Military Families website assists military families and their young children cope with the challenges of deployment and build resilience in times of separation and change: https://sesamestreetformilitaryfamilies.org/
The Extended Care Health Option (ECHO) provides financial assistance to beneficiaries with special needs for an integrated set of services and supplies. https://www.tricare.mil/echo
Hope Connections for helps people with cancer and their loved ones deal with the emotional and physical impact of cancer through participation in professionally facilitated programs of emotional support, education, wellness, and hope: https://hopeconnectionsforcancer.org/
Operation Autism a Resource Guide for Military Families: https://operationautism.org/healthcare/efmp/