EXCEPTIONAL FAMILY MEMBER PROGRAM
Joint Base Andrews Military & Family Support Center
Bldg 1191 Menoher Dr.
Joint Base Andrews, Maryland
*See directory of "Our Services" below to access our TAP, Employment, or Readiness pages and register for workshops. For all other registration, go to our booking site at https://jba-mfsc.timetap.com (if link doesn't load on your military computer, please use commercial wi-fi or a smartphone).
Hours of Operation
Mon-Wed & Fri: 7:30am-4:30pm
Closed on Holidays and AFDW Family Days
The Exceptional Family Member Program (EFMP) is a Department of Defense program offered by all branches of the military. It is a mandatory enrollment program for all active duty Airmen who have a family member with an exceptional medical or educational need.
The program is comprised of three components:
All three components work toward a common goal of providing comprehensive and coordinated support to families.
EFMP-Medical supports the EFMP through screening, enrollment and assignment coordination through the Family Member Travel Screening.
The Family Member Travel Screening (FMTS) process has changed (effective 30 Aug 2021). For more information, visit:
For further details, please contact the EFMP-Medical office:
JBA EFMP-MEDICAL OFFICE:
Malcolm Grow Medical Clinic and Surgery Center
1058 W. Perimeter Rd. (1st Floor; Rm 1F22), JB Andrews
For enrollment/disenrollment or reassignment questions:
Special Needs Coordinator: (240) 612-2480
For Family Member Travel Screening (FMTS) questions:
Special Needs Technicians: (240) 857-1464
EFMP-Family Support is provided by Airman and Family Readiness Centers (A&FRC) or Military & Family Support Centers' (M&FSC) EFMP-FS coordinators to all DoD ID cardholders assigned to the installation or located in the community. Our mission is to enhance the quality of life for EFMP families.
JBA EFMP-FAMILY SUPPORT OFFICE:
Military & Family Support Center
1191 Menoher Dr. JB Andrews
EFMP Family Support Coordinators: (301) 981-7087/7088/1967
firstname.lastname@example.org & email@example.com
EFMP-Assignment Coordination considers the medical and educational needs of a family when it has been determined that the required services are not available at the Airman’s current or projected assignment location.
JBA EFMP-ASSIGNMENTS OFFICE:
Military Personnel Flight
1414 Arkansas Dr. (Room 4), JB Andrews
Phone: (301) 981-1776
Classes and Events
Please check the FSS Homepage for classes and events.
Each branch of service has a different EFMP Respite Care program. The Air Force offers 40 hours a month of specialized in-home childcare for dependent children with a moderate to severe diagnosis, along with their siblings. Here is the process for enrolling in Respite:
*Must already be enrolled in EFMP and Q-coded. If not yet enrolled, contact EFMP-Medical at (240) 612-2480 to enroll.
*The following must be completed prior to enrolling in the Respite program:*
Have your child’s medical provider fill out the EFMP Respite Child Care Verification Statement.
Interview and select a provider.
If you are assigned to an Air Force Base, contact the base's Family Child Care (FCC) office to schedule and track hours. For Joint Base Andrews, call (301) 981-2123. If assigned elsewhere, continue coordinating through AFFCCSystem.Adminfirstname.lastname@example.org directly.
Additional EFMP Offices
BY BRANCH OF SERVICE:
AROUND THE NATIONAL CAPITAL REGION:
*Not a comprehensive list.
Feeling overwhelmed by COVID-19? You are not alone.
1-(800) 342-9647 | https://www.militaryonesource.mil
Offers a wide range of individualized consultations, coaching, and non-medical counseling for many aspects of military life wherever you are, worldwide.
Military & Family Support Center (M&FSC):
(AKA Airman & Family Readiness, Fleet & Family or Army Community Services) Support includes: financial, deployment, relocation, transition, employment, voting, EFMP, information & referral and more.
Military and Family Life Counselors (MFLC):
Offers support for service members, families and survivors with non-medical, face-to-face counseling both on and off-installation.
Emergency Financial Assistance Relief Societies:
Air Force: https://afas.org
Navy & Marine: https://www.nmcrs.org
Federal Civilian: https://feea.org
Military/Veteran Crisis Line:
Confidential 24/7. Call 1-(800) 273-8255, text 838255 or chat: https://www.veteranscrisisline.net/get-help/military-crisis-line
Employee Assistance Program:
National Resource Directory:
“Managing Anxiety & Stress”
SAMHSA Disaster Distress Helpline:
Call (800) 985-5990 or text “TalkWithUs” to 66746
Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters: https://www.samhsa.gov/find-help/disaster-distress-helpline/contact-us
Coping tips for traumatic events/disasters: www.samhsa.gov/find-help/disaster-distress-helpline/coping-tips
Free Support 24/7. Text "NAMI" to 741741
Resource Library: https://www.nami.org/Find-Support/NAMI-HelpLine/NAMI-Resource-Library
COVID-19 Resources: https://www.nami.org/About-NAMI/NAMI-News/2020/NAMI-Updates-on-the-Coronavirus
Online support groups:
PARENT TRAINING CENTERS:
Parent Training Centers:
Perform a variety of direct services for children and youth with disabilities, families, professionals, and other organizations that support them. To find a Parent Training Center in any State: http://www.parentcenterhub.org/find-your-center/
Maryland Parent Training Center:
The Parents' Place of Maryland (PPMD)
802 Cromwell Park Dr. (Suite Q)
Glen Burnie, MD 21061
Virginia Parent Training Center:
Parent Educational Advocacy Training Center (PEATC)
100 N. Washington St. (Suite 234)
Falls Church, VA 22046
Washington DC Parent Training Center:
Advocates for Justice & Education, INC
1200 G St. NW (Suite 725)
A legal requirement that schools must find all children who have disabilities and who may be entitled to special education services.
Maryland State Department of Education:
Division of Special Education/Early Intervention Services
200 W. Baltimore St. (9th floor)
Baltimore, MD 21201
Toll-Free Phone: 1-(800) 535-0182
Infant & Toddler Connection of Virginia:
District of Columbia Public Schools:
Early Stages Center
1125 New Jersey Ave. NW
Washington, DC 20001
MILITARY LEGAL ASSISTANCE:
Joint Base Andrews Legal Assistance:
316th Wing Judge Advocate
1500 W. Perimeter Rd. (Suite 2110)
Joint Base Andrews, MD 20762
Air Force Legal Assistance:
DISABILITY LAW CENTERS:
Disability Rights Maryland:
1500 Union Ave. (Suite 2000)
Baltimore, MD 21211
Disability Law Center for Virginia:
1910 Byrd Ave. (Suite 5)
Richmond, VA 23230
Fax: (804) 662-7057
To find the MDLC equivalent in any State, you can go to: http://www.ndrn.org/en/ndrn-member-agencies.html
Promotes and protects the human rights of people with intellectual & developmental disabilities, as well as providing them with resources and support: http://thearc.org
FEDERAL & STATE RESOURCES:
Social Security Administration:
A federal and state program that helps with medical costs for some people with limited income and resources: www.medicaid.gov
Department of Rehabilitation Maryland:
2301 Argonne Dr.
Baltimore, MD 21218
Virginia Department for Aging and Rehabilitative Services
Division of Rehabilitative Services (DARS):
20 Ricketts Dr.
Winchester, VA 22601
Developmental Disabilities Administration
Low Intensity Support Services:
Grants to assist adults with developmental disabilities and families with a child with developmental disabilities in purchasing services and/or items to address needs: https://dda.health.maryland.gov/Pages/home.aspx
Maryland Technology Assistance Program:
Helps families access assistive technologies such as wheelchairs, low-vision aids, adapted telephones, ramps and other home modifications: http://mdod.maryland.gov/mdtap/Pages/MDTAP-Home.aspx
EFMP & Me:
Here to help you effectively navigate through the Department of Defense’s network of services and support for families with special needs: https://efmpandme.militaryonesource.mil/
Military Families Learning Network:
Online professional development: https://militaryfamilieslearningnetwork.org/military-caregiving/
Wrightslaw Special Education Law & Advocacy:
This website is designed to meet the needs of parents, educators, healthcare providers and advocates: https://www.wrightslaw.com/info/dod.index.htm
Sesame Street for Military Families:
This website assists military families and their young children cope with the challenges of deployment and build resilience in times of separation and change: https://sesamestreetformilitaryfamilies.org/
The Extended Care Health Option (ECHO):
Provides financial assistance to beneficiaries with special needs for an integrated set of services and supplies: https://www.tricare.mil/echo
Helps people with cancer and their loved ones deal with the emotional and physical impact of cancer through participation in professionally facilitated programs of emotional support, education, wellness, and hope: https://hopeconnectionsforcancer.org/
A Resource Guide for Military Families: https://operationautism.org/healthcare/efmp/
External Links Disclaimer
The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external web site, or the information, products, or services contained therein. For other-than-authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the web site.