EXCEPTIONAL FAMILY MEMBER PROGRAM

Joint Base Andrews Military & Family Support Center 

Address

Bldg 1191 Menoher Dr.

Joint Base Andrews, Maryland

20762

Phone

(301) 981-7087

Hours of Operation

Mon-Wed & Fri: 7:30am-4:30pm

Thu: 7:30am-12:00pm

Closed on Holidays and AFDW Family Days

Email

316fss.mfsc.efmp@us.af.mil

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About EFMP

The Exceptional Family Member Program (EFMP) is a Department of Defense program offered by all branches of the military. It is a mandatory enrollment program for all active duty Airmen who have a family member with an exceptional medical or educational need.

Learn more about EFMP at Military One Source.

3 COMPONENTS:
 

The program is comprised of three components: EFMP-Medical, EFMP-Assignments, and EFMP-Family Support. All three components work toward a common goal of providing comprehensive and coordinated support to families. ​

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EFMP-Medical supports the EFMP through screening, enrollment and assignment coordination through the Family Member Travel Screening. 

 

*PLEASE NOTE: The Family Member Travel Screening process has changed. Sponsors are now required to upload their PCS documentation via Q Base, our electronic database. Please register at https://www.afspecialneeds.af.mil. If your current passcode is AU/FT/WG, then select Joint Base Andrews. If your passcode is BP/HH, then select Joint Base Anacostia-Bolling. Once registered, we will approve your access to get into QBASE. At this site, you will be able to identify what is needed for your screening, upload your applications, check the status of your submitted application, and more. Once your application is submitted, we will contact the sponsor or adult family member if clarifications or additional details are needed. Please note for the following bases: Joint Base Pearl Harbor-Hickam, Joint Base Elmendorf Richardson and Eielson - the AF form 1466 D (dental) is currently being waived and is not needed for this screening.

JBA EFMP-MEDICAL OFFICE:
Malcolm Grow Medical Clinic and Surgery Center
1058 W. Perimeter Rd. (1st Floor; Rm 1F22), JB Andrews
usaf.jbanafw.11-mdg.mbx.efmpm@mail.mil 

 

For enrollment/disenrollment or reassignment questions:

Special Needs Coordinator: (240) 612-2480
 

For Family Member Travel Screening (FMTS) questions:
Special Needs Technicians: (240) 857-1464

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EFMP-Family Support is provided by Airman and Family Readiness Centers (A&FRC) or Military & Family Support Centers' (M&FSC) EFMP-FS coordinators to all DoD ID cardholders assigned to the installation or located in the community. Our mission is to enhance the quality of life for EFMP families.

 

JBA EFMP-FAMILY SUPPORT OFFICE:
Military & Family Support Center
1191 Menoher Dr. JB Andrews
316.FSS.MFSC@us.af.mil
EFMP Family Support Coordinators: (301) 981-7087/7088/1967
adreinne.barnett@us.af.mil & briana.trujillo.1@us.af.mil

           

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EFMP-Assignment Coordination considers the medical and educational needs of a family when it has been determined that the required services are not available at the Airman’s current or projected assignment location. 

 

JBA EFMP-ASSIGNMENTS OFFICE:
Military Personnel Flight 
1414 Arkansas Dr. (Room 4), JB Andrews
Phone: (301) 981-1776

Classes and Events

Please check the FSS Homepage for classes and events.

Respite Care

 

Each branch of service has a different EFMP Respite Care program. The Air Force offers 40 hours a month of specialized in-home childcare for dependent children with a moderate to severe diagnosis, along with their siblings. Here is the process for enrolling in Respite:

  • *Must already be enrolled in EFMP and Q-coded. If not yet enrolled, contact EFMP-Medical at (240) 612-2480 to enroll.

*The following must be completed prior to enrolling in the Respite program:*

  1. Have your child’s medical provider fill out the EFMP Respite Child Care Verification Statement.

  2. Email the completed form to AFFCCSystem.Admin-02@us.af.mil, where you will be enrolled in the Respite program and given a list of providers.

  3. Interview and select a provider.

  4. If you are assigned to an Air Force Base, contact the base's Family Child Care (FCC) office to schedule and track hours. For Joint Base Andrews, call (301) 981-2123. If assigned elsewhere, continue coordinating through AFFCCSystem.Admin-02@us.af.mil directly.

Additional EFMP Offices

 

BY BRANCH OF SERVICE:

AROUND THE NATIONAL CAPITAL REGION:

 

*Not a comprehensive list.

COVID-19 Support

 

Feeling overwhelmed by COVID-19?  You are not alone.

MILITARY RESOURCES:

Military OneSource:

1-(800) 342-9647 | https://www.militaryonesource.mil
Offers a wide range of individualized consultations, coaching, and non-medical counseling for many aspects of military life wherever you are, worldwide.

Military & Family Support Center (M&FSC):

(AKA Airman & Family Readiness, Fleet & Family or Army Community Services) Support includes: financial, deployment, relocation, transition, employment, voting, EFMP, information & referral and more.

Joint Base Andrews M&FSC: (301) 981-7087 (Open 7:30am-4:30pm M-W & F, and 7:30am-12:00pm Th)
Or find your nearest center: https://installations.militaryonesource.mil

Military and Family Life Counselors (MFLC):

Offers support for service members, families and survivors with non-medical, face-to-face counseling both on and off-installation.

Joint Base Andrews MFLC: (301) 232-8481/8465

Emergency Financial Assistance Relief Societies:

Military/Veteran Crisis Line:

Confidential 24/7. Call 1-(800) 273-8255, text 838255 or chat: https://www.veteranscrisisline.net/get-help/military-crisis-line

Employee Assistance Program:

For DoD civilian employees. Call 1-(800) 222-0364 (1-(888) 262-7848 TTY), or visit EAP www.FOH4You.com or Worklife4you www.worklife4you.com (use code "USAF")

National Resource Directory:

Still not finding what you're looking for? Try https://nrd.gov.

 


CIVILIAN RESOURCES:

CDC:

“Managing Anxiety & Stress”
https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html

SAMHSA Disaster Distress Helpline:

Call (800) 985-5990 or text “TalkWithUs” to 66746
Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters: https://www.samhsa.gov/find-help/disaster-distress-helpline/contact-us

Coping tips for traumatic events/disasters: www.samhsa.gov/find-help/disaster-distress-helpline/coping-tips

NAMI:

Free Support 24/7. Text "NAMI" to 741741

Resource Library: https://www.nami.org/Find-Support/NAMI-HelpLine/NAMI-Resource-Library

COVID-19 Resources: https://www.nami.org/About-NAMI/NAMI-News/2020/NAMI-Updates-on-the-Coronavirus

Online support groups:

https://www.verywellmind.com/best-online-anxiety-support-groups-4692353

Additional Resources

 

PARENT TRAINING CENTERS:

 

Parent Training Centers:

Perform a variety of direct services for children and youth with disabilities, families, professionals, and other organizations that support them. To find a Parent Training Center in any State:  http://www.parentcenterhub.org/find-your-center/

Maryland Parent Training Center:

The Parents' Place of Maryland (PPMD)

802 Cromwell Park Dr. (Suite Q)

Glen Burnie, MD 21061

Phone: (800) 394-5694 | (410) 768-9100

Website: www.ppmd.org

Virginia Parent Training Center:

Parent Educational Advocacy Training Center (PEATC)

100 N. Washington St. (Suite 234)

Falls Church, VA 22046

Phone: (703) 923-0010 | (800) 869-6782

E-Mail: partners@peatc.org

Website: http://www.peatc.org/

Washington DC Parent Training Center:

Advocates for Justice & Education, INC

1200 G St. NW (Suite 725)

Phone: 1-(200) 678-8060 | (888) 678-8060

Website: www.aje-dc.org

EARLY INTERVENTION:

 

Child Find: 

A legal requirement that schools must find all children who have disabilities and who may be entitled to special education services.

Maryland State Department of Education:
Division of Special Education/Early Intervention Services

200 W. Baltimore St. (9th floor)

Baltimore, MD 21201

Toll-Free Phone: 1-(800) 535-0182

Website: http://marylandpublicschools.org/programs/Pages/Special-Education/MITP/index.aspx

Infant & Toddler Connection of Virginia:

Phone: 1-(800) 234-1448

Website: http://www.infantva.org/

District of Columbia Public Schools:
Early Stages Center
1125 New Jersey Ave. NW

Washington, DC 20001

Phone: (202) 698-8037

Website: https://www.earlystagesdc.org/

 

MILITARY LEGAL ASSISTANCE:

 

Joint Base Andrews Legal Assistance:

316th Wing Judge Advocate

1500 W. Perimeter Rd. (Suite 2110)

Joint Base Andrews, MD 20762

Phone: (240) 612-5750

Website: https://www.jba.af.mil/About-Us/Units/Legal-Office/

Air Force Legal Assistance:

Website: https://aflegalassistance.law.af.mil/lass/lass.html

 

DISABILITY LAW CENTERS:

 

Disability Rights Maryland:

1500 Union Ave. (Suite 2000)

Baltimore, MD 21211

Phone: (410) 727-6352

Website: www.disabilityrightsmd.org

Disability Law Center for Virginia:

1910 Byrd Ave. (Suite 5)

Richmond, VA 23230

Phone: (804) 225-2042 Voice/TTY | (800) 552-3962 (in VA only)

Fax: (804) 662-7057

E-Mail: info@dlcv.org

Website: http://www.dlcv.org

 

To find the MDLC equivalent in any State, you can go to: http://www.ndrn.org/en/ndrn-member-agencies.html

 

ADVOCACY:

 

The ARC:

Promotes and protects the human rights of people with intellectual & developmental disabilities, as well as providing them with resources and support: http://thearc.org

 

 

FEDERAL & STATE RESOURCES:

 

Social Security Administration:

Website: www.ssa.gov

Medicaid:

A federal and state program that helps with medical costs for some people with limited income and resources: www.medicaid.gov

Department of Rehabilitation Maryland:

2301 Argonne Dr.

Baltimore, MD 21218

Phone: (410) 554-9942 | (888) 554-0334

Website: www.dors.maryland.gov

Virginia Department for Aging and Rehabilitative Services

Division of Rehabilitative Services (DARS):

20 Ricketts Dr.

Winchester, VA 22601

Phone: (540) 722-3453

Website: www.vadars.org

Developmental Disabilities Administration

Low Intensity Support Services:

Grants to assist adults with developmental disabilities and families with a child with developmental disabilities in purchasing services and/or items to address needs: https://dda.health.maryland.gov/Pages/home.aspx

Maryland Technology Assistance Program:

Helps families access assistive technologies such as wheelchairs, low-vision aids, adapted telephones, ramps and other home modifications: http://mdod.maryland.gov/mdtap/Pages/MDTAP-Home.aspx

 

 

OTHER RESOURCES:

EFMP & Me:

Here to help you effectively navigate through the Department of Defense’s network of services and support for families with special needs: https://efmpandme.militaryonesource.mil/

Military Families Learning Network:

Online professional development: https://militaryfamilieslearningnetwork.org/military-caregiving/

Wrightslaw Special Education Law & Advocacy:

This website is designed to meet the needs of parents, educators, healthcare providers and advocates: https://www.wrightslaw.com/info/dod.index.htm

Sesame Street for Military Families:

This website assists military families and their young children cope with the challenges of deployment and build resilience in times of separation and change: https://sesamestreetformilitaryfamilies.org/

The Extended Care Health Option (ECHO):

Provides financial assistance to beneficiaries with special needs for an integrated set of services and supplies: https://www.tricare.mil/echo

Hope Connections:

Helps people with cancer and their loved ones deal with the emotional and physical impact of cancer through participation in professionally facilitated programs of emotional support, education, wellness, and hope: https://hopeconnectionsforcancer.org/

Operation Autism:

A Resource Guide for Military Families: https://operationautism.org/healthcare/efmp/

 

External Links Disclaimer

 

The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external web site, or the information, products, or services contained therein. For other-than-authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the web site.

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