RELOCATION ASSISTANCE PROGRAM

Joint Base Andrews Military & Family Support Center 

Address

Bldg 1191 Menoher Dr.

Joint Base Andrews, Maryland

20762

Phone

301-981-7087

Hours of Operation

Mon-Wed & Fri: 7:30am-4:30pm

Thu: 7:30am-12:00pm

Closed on Holidays and AFDW Family Days

Email

316.FSS.MFSC@us.af.mil

Feedback

ICE Comment

Program Overview

 

The JB Andrews Relocation Assistance Program is designed to make your inbound or outbound PCS as smooth as possible.  Due to current COVID-19 precautions, all relocation services are being provided virtually, via phone, email, video, and Zoom.  The information below will be updated as we resume normal operations.

Services
 
*Inbound PCS:

SPONSORSHIP:

If you haven’t been provided with a sponsor yet, please contact your gaining unit.  If you are unable to reach your gaining unit for assistance, please contact the Military & Family Support Center at (301) 981-7087 or email us at 316.FSS.MFSC@us.af.mil.

NEWCOMERS ORIENTATION:

When you check in with your CSS, they will provide you with a link to our Welcome to Andrews video.  Watching this video and completing the short attendance survey will meet your Newcomer’s Orientation requirement and provide you with valuable base resources and contact information.

 

If you haven’t yet been provided with the link, you can view the video at: https://vimeo.com/452363258/05c964b57b (If link isn’t clickable, copy and paste into browser instead)

*Outbound PCS​:

PLAN MY MOVE BRIEFING:

We offer this briefing monthly.  Family members are encouraged to attend.  Briefings include TMO, Finance, MPS, Tricare, MFLC, EFMP, School Liaison, Military OneSource, and the Military & Family Support Center (financial readiness for PCS).  To register, please contact the Military & Family Support Center at (301) 981-7087 or email us at 316.FSS.MFSC@us.af.mil.

*Sponsorship Program​:

REQUESTING A SPONSOR:

If you haven’t been provided with a sponsor yet, please contact your gaining unit.  If you are unable to reach your gaining unit for assistance, please contact the Military & Family Support Center at (301) 981-7087 or email us at 316.FSS.MFSC@us.af.mil.

YOUTH SPONSORSHIP PROGRAM:

Available to youth family members of active duty, retired, and reserve military, as well as youth dependents of DOD civilians.  Volunteers will help welcome incoming youth.  Find out more by looking for “Youth Sponsorship Program” headers on the JBA Teen Programs page at https://www.andrewsfss.com/teen-programs.

BECOMING A SPONSOR:

Congratulation on your role as a sponsor. The Military OneSource eSponsorship program provides the sponsor with comprehensive training and resources to welcome the incoming member to their new duty station.  To begin the process you must complete the new eSponsorship application and training.  Please click the training links below to start the process and then visit the eSat website to find sample emails or welcome letters, checklists, and newcomers assessments to help you be a great sponsor.

1. Go to https://millifelearning.militaryonesource.mil/ and login (if you are not already registered for the site you will need to register first—if asked, please register as an active duty member rather than a service provider).

2. Go to https://millifelearning.militaryonesource.mil/MOS/F?p=SIS:9:209048228065163::::P9_ID:13 to complete the eSat sponsorship training.

Relocation Resources

 

WEBSITES:

 

FACEBOOK PAGES AND GROUPS:

Facebook can be a great way to get questions answered from people already living and working here.  Some relevant Facebook pages/groups:

 

 

OTHER RESOURCES:

  • Childcare for PCS: The Air Force Aid Society provides vouchers for up to 20 hours of free child care per child for Air Force families with PCS orders, at both their losing and gaining bases. Contact your Airman & Family Readiness Center for more information.

  • Financial Success: If you'd like to get your finances in shape for your move, contact our Personal Financial Counselor Chip Basel by phone at 240-222-2604 or by email at pfc.andrews.usaf@zeiders.com.

  • Military & Family Life Counselors (MFLC): Stressed out by the move?  Get free short-term, problem-solving, non-medical counseling services. Available to active duty military members (all branches), as well as the National Guard and Reserves, and their family members.  To reach an MFLC, call 301-232-8481 or 301-232-8465.

  • School Liaison: If you are moving with school-aged children, please feel free to reach out to our School Liaison (SLO).  NOTE: As of May 2021, this position is vacant. For assistance, contact the Chief of Child and Youth Services at 301-981-9212.

EXTERNAL LINKS DISCLAIMER

 

The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external web site, or the information, products, or services contained therein. For other than authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the web site.